Open the guideAdvanced20 min
Checking the emergency crash cart in the clinic
In a cardiac arrest there is no time to search. Here is how to keep the crash cart always complete, orderly and verified, with a repeatable and traceable check.
All species
Animiyo guides
Clinic operations
These guides describe verifiable practice procedures, designed to be adopted by the whole team without ambiguity about who does what and in which order.
7 guides
- Open the guideIntermediate30 min
Preparing the room and instruments for a procedure
Most hold ups during a procedure begin earlier, in the setup. A methodical preparation of the room and the instruments prevents them.
DogCatAll species - Open the guideAdvanced35 min
Running telephone triage for urgent requests
On the phone you do not diagnose, you decide who must come in now. Here is how to give staff a data gathering script, a priority scale and a way to document every call.
All species - Open the guideIntermediate35 min
Preparing an estimate the owner can actually read
Bills are rarely disputed over the total, they are disputed over a line nobody understood. Here is how to write the items, the ten step procedure and the five document states.
All species - Open the guideIntermediate50 min
Running a vaccine recall across a list of patients
An overdue booster is not lost because the owner forgot, it is lost because nobody holds a list. Here is how to build one, calculate the dates and call in order of risk.
DogCat - Open the guideIntermediate20 min
Preparing a discharge with instructions the owner understands
Home treatment usually fails at the door, not at the pharmacy. Here is the structure of the form, the language to use and the spoken check before the owner leaves.
DogCat - Open the guideIntermediate30 min
Writing a SOAP record that still works months later
A record is judged when a colleague reads it six months later. Here is the correct split between the four sections, the nine step procedure and the review checklist.
All species