Food shopping list
Expected consumption, days of stock, run-out date and reorder date, computed from the ration and the pack size.
WebFree plan
For shops and services
Animiyo for pet shops
One workspace for the counter and for the diary: products, orders and deliveries on one side, grooming and boarding on the other, with the same customer record and the same animal the owner already keeps up to date in their own application.
Selling pet products means thin margins and customers who buy out of habit. The risk is not losing a sale, it is failing to notice that a regular customer has stopped coming back. Service businesses have the mirror image of that problem: the diary fills up verbally, health requirements for boarding are checked in a notebook, prices change and end up written in three different places.
The features below address exactly those two things. The retail side holds catalogue, orders, deliveries and subscriptions, and estimates when a customer should reorder based on what they bought and how many animals they have. The services side holds the grooming diary and the boarding diary, with kennel availability counted night by night and health requirements verified before admission.
What is already here today
The cards are generated from the catalogue by filtering the entries relevant to retail and services. As with the clinical area, almost everything lives in the web application: back office work is done on a large screen, and the iOS app does not cover this side today.
34
Features described on this page
34
Live in the web application
1
Also live in the iOS app
13
Included in the free plan
These counts are generated from the feature catalogue: they only include entries that are already live on at least one platform and already described in the language you are reading. No line of this list is written by hand, so when a feature changes status the page changes with it, and anything still under construction does not appear at all.
Nutrition
Reminders
Push notifications
Browser notifications through Firebase Cloud Messaging, with token registration and revocation from the device and a clear message when the browser does not support them.
WebiOSFree planNotification preferences
Four separate switches for messages, appointments, orders and marketing, with marketing off until you turn it on.
WebFree plan
Communication
Messages
Direct messages between owners, clinics and stores, with an unread counter and the last message updated by the server.
WebFree plan
Overviews and search
Global search
Search across your pets by name, breed and species, with keyboard navigation and direct access to the profile.
WebFree plan
Retail and services
Shop catalogue
Products with price, stock, ingredients and allergens, plus targeting by species, life stage and weight range, later used by the product recommendations.
WebPaid planOrders
Orders with line items, quantities, total and status, where only the delivered ones count as a sale in the store statistics.
WebPaid planDeliveries
Delivery charges as a flat amount or free above a threshold, set once and applied to every order in the store.
WebPaid planAutomatic reordering
Recurring reorder every seven, fourteen, thirty or ninety days, with the next run date, pause and resume, and a link to the last order created.
WebPaid planLoyalty tiers
Three tiers by lifetime points, five thousand for the second and twenty thousand for the third, with a multiplier up to double and redemption in blocks of a thousand points.
WebPaid planBirthday rewards
Coupons generated from the birthday at twenty per cent, the adoption anniversary at fifteen and an upcoming reorder at ten, each valid for thirty days.
WebPaid planProduct recommendations
Deterministic score on species, life stage, weight range, absence of allergens and availability, with a separate list of products to avoid given the known allergies.
WebPaid planShop overview
Store opening screen with recent orders split by status, the automatic reorders coming due and the delivery configuration.
WebPaid planGrooming diary
Appointments with stations, duration taken from the price list and a search for genuinely free slots: a cancellation frees the tub at once.
WebPaid planGrooming record
Cut, blade and products used in every session, with the skin reactions observed and the next appointment recommended to the client.
WebPaid planService price list
Price by service, size, coat and actual duration, with surcharges and a minimum declared by the shop.
WebPaid planBoarding diary
Stays by kennel with availability counted night by night: if a single night is full, the whole period does not fit.
WebPaid planBoarding health requirements
Cover checked at admission against citable sources: it says what is missing, what has expired and what expires during the stay.
WebPaid planCustomer reorder forecast
Estimated run out date built from purchases actually recorded, with its uncertainty range and the observed repurchase cadence.
WebPaid planPack size advice
Catalogue formats compared on the price per kilogram actually eaten, not the one printed on the shelf.
WebPaid planExpiring discount vouchers
Codes with a validity window, a minimum spend and usage limits, checked at redemption with every unmet condition spelled out.
WebPaid planCustomer segmentation
Groups by species served, frequency and value, with thresholds drawn from the shop's own distribution instead of fixed numbers.
WebPaid planProduct recalls
Customers who bought the recalled batch found from the orders, stating when the affected group is wider than it needs to be.
WebPaid planVerified reviews
A review is allowed only after a delivered order or a completed service, with the check enforced by the database rules as well.
WebPaid planPublic shop storefront
An indexable page with the shop name, address, opening hours, services and featured products, rendered on the server and published only when the shop switches it on.
WebPaid planShop directory
The public index of published storefronts, to find the nearest shop and see what it offers before walking in.
WebFree plan
Platform
Nine languages
Italian, English, French, Spanish, German, Simplified Chinese, Estonian, Russian and Arabic, with right to left layout for Arabic and the language in the page address.
WebFree planInterface styles
Five interface layouts, simple, advanced, compact, focused and cards, changing density and footprint without removing any function.
WebFree planDark theme
Light, dark or automatic theme following the system setting, saved on the device and on the account so you find it again in every browser.
WebFree planAccessibility options
High contrast following WCAG 2.2, reduced motion and three text sizes, with a note that the system settings take precedence.
WebFree planInstallation as an application
App manifest with icons and standalone launch, so the site installs on the home screen and opens like an application.
WebFree planWorking without a network
A service worker that tries the network first, then the cached copy and finally a fallback page, letting the calls to Firebase through untouched.
WebFree planActivity log
Append only log of who did what and when, visible in full to the administrator and limited to their own clinic for a veterinarian.
WebPaid planAccount deletion
Deletion that removes pets, logs, contacts, shares and budget before removing the account itself, after a fresh sign in.
WebFree plan
How you get started
The shop workspace also goes through a human check before it becomes operational. The moment you handle orders, bookings and customer records you become the data controller for that data, and the relationship with Animiyo is governed by the data processing agreement.
- 1
Create the account and sign in
Registration is the ordinary platform one. At first the account has no commercial role and sees no restricted section.
- 2
Register the shop
From the shop area you enter the business name. The workspace is created in trial status and you are recorded as its owner, but you do not receive any operational permission yet.
- 3
Wait for activation
A platform administrator reviews the request and allocates the licence, with plan, number of seats and an optional expiry date. From then on the account receives the shop role and the link to the workspace.
- 4
Set up catalogue, prices and storefront
You load products with price and stock, set the delivery slots, define the service price list and publish the storefront, which is the public page of the shop and is also reachable from the business directory.
What is not here yet
The gaps to know about before you rest a business on this. They are real, not stylistic reservations.
No link to the point of sale
The platform does not replace the till and does not issue fiscal documents. Counter sales stay in the point of sale system you already use: what Animiyo holds is the order, the subscription and the customer history.
No supplier synchronisation
Prices and stock are updated inside the platform. There is no automatic link to distributor price lists or warehouses, and no periodic import of an external catalogue.
Activation is not immediate
Between registering the shop and working in it there is a manual licence allocation. You cannot open a working commercial workspace on your own in a few minutes.
No iOS app for management
Catalogue, orders, diaries and price lists are managed from the web application. The iOS app today covers the pet owner side, not the shop side.
Before you decide
The pages below hold the numbers, the full feature list, the security measures actually applied and the contractual texts. There is no commercial version and technical version: this is the same material a data protection officer can ask to read before signing.
- PricingThe plans, what each one includes and how you move between them.
- All featuresThe complete platform catalogue, beyond the entries relevant to this audience alone.
- Data processing agreementThe Article 28 text governing the relationship when you are the controller and Animiyo is the processor.
- Sub-processorsThe list of providers processing data on behalf of Animiyo, with their location and stated purpose.
- Privacy noticeWhich data the platform collects, for which purposes and how long it keeps it.
- Terms of serviceConditions of use, obligations of both parties, suspension and termination.
A concrete way to try it
Load part of the catalogue, set the price list for a single service and watch one week of real bookings: that is more informative than any feature list. Plans and conditions are on the pricing page.
Pricing