Skip to content
Animiyo
Grooming and hygiene10 minLevel: BeginnerUpdated on August 4, 2026

Clean the eyes and facial skin folds without irritation

How to clean the eye area and facial folds of dogs and cats, with which materials, how often, and how to tell normal hygiene from a symptom for the vet.

Audience
Pet owners
Species
Dog, Cat
Scope
Valid everywhere

What you need before you start

  • Garze pulite monouso o panni morbidi diversi per ciascun occhio e per ciascuna piega
  • Acqua tiepida o una soluzione fisiologica, senza prodotti profumati o a base alcolica
  • Un animale già abituato a farsi toccare il muso, o la disponibilità a procedere per gradi in più sedute brevi

The area around the eyes and the folds of the facial skin are the zones that get dirty fastest and are cleaned worst. In short muzzled breeds and in wrinkled skin these folds trap tears, saliva, food residue and moisture, and within hours they become a warm closed environment where the skin reddens and inflames. Daily cleaning is precisely what stops that small build up becoming dermatitis. It is not a cosmetic gesture but a hygienic one, and it must be done with the right materials and gently, because the skin there is thin and the eye is close. This guide covers what to clean with, how often, how to work fold by fold without moving dirt from one zone to another and, above all, how to recognise when a discharge is no longer dirt to remove but a symptom to show the vet rather than clean and forget.

What to clean with and what to avoid

The rule for materials is subtraction: the fewer ingredients, the better. For the eye area and the folds, warm water or saline and a clean gauze are enough. Anything that is scented, foams or contains alcohol is meant for something else and on those zones it irritates or stings. The eye in particular tolerates nothing that was not designed for the eye.

  • A different gauze or cloth for each eye and each fold, so germs are not carried from one zone to another.
  • Warm water or saline as the basic cleanser, with no perfume, dye or alcohol.
  • Movements from the inner corner outward, without going back over the same gauze.
  • No fraying cotton near the eye, no scented wipes, no products made for human skin.

Cleaning the eye area step by step

The aim is to remove tears and crusts from the corner of the eye and the surrounding coat, without touching the eye surface and without pulling the skin. In breeds with prominent eyes you proceed with particular care, because the eye is more exposed.

  1. Wet the gauze, not the eye

    Dampen the gauze with warm water or saline and wring it: it should be moist, not dripping. Do not pour liquid directly onto the eye unless it is a product designed for that.

  2. Soften crusts before removing them

    Hold the moist gauze on the inner corner for a few seconds. Dry crusts must be softened, never pulled off: tugging the stuck coat hurts and reddens the skin.

  3. Clean from the inner corner outward

    In a single movement, from the inner corner towards the temple, gather the discharge. Change part of the gauze on each pass, so you do not bring dirt back onto the cleaned eye.

  4. Use a fresh gauze for the other eye

    Never pass the same gauze from one eye to the other. If one eye has a problem, the shared gauze carries it to the other too.

  5. Dry by dabbing the area

    Gently dab the damp coat so the zone is not left wet, because moisture pooling below the eyes encourages redness and staining.

Facial folds and skin folds

In wrinkled and short muzzled breeds the folds are deep and closed, and for that reason they clean themselves badly. Inside them moisture and residue pool, and the skin in contact macerates. Cleaning is done one fold at a time, and drying matters as much as washing: a fold left damp is worse than a fold not cleaned.

Frequency and attention by zone
ZoneIndicative frequencyWhat to watch for
Inner corner of the eyesEvery day or nearlyDo not touch the eye surface, soften the crusts
Facial folds in brachycephalic breedsEvery day, drying wellResidual moisture and bad smell, a sign of maceration
Deep skin foldsEvery day or every other dayRedness at the bottom of the fold, hard to see
Mouth and lip areaAfter wet mealsFood residue that ferments and irritates
Base of the whiskers and the cat's chinA few times a weekBlack dots on the chin, which can inflame

The practical rule for folds is simple: open the fold until you see the bottom, clean with a dedicated moist gauze and dry well before closing it again. A fold that smells, is red at the bottom or that the animal scratches has passed the level of hygiene and calls for a veterinary assessment, because fold dermatitis is treated, not merely washed.

Habituate the animal and read the signals

An animal that will not have its muzzle touched turns cleaning into a fight, and a daily fight does not last. Building the habit calmly is worth more than any technique, and meanwhile cleaning becomes the moment when many problems are noticed first.

  1. Go in stages: first just touching the muzzle, then a dry gauze, then a moist one, rewarding calm.
  2. Keep sessions short and frequent rather than one long one: the muzzle is a sensitive zone and haste breeds refusal.
  3. Observe while you clean: redness, swelling, smell or pain show up here before elsewhere.
  4. Record in the animal's diary a change in discharge or a redness that does not clear within a few days.
  5. If you notice a half closed, very red or painful eye, stop cleaning and call the vet: this is no longer hygiene.

Frequently asked questions

Can I use baby wipes on the facial folds?
Better to avoid them. Many baby wipes contain perfumes, preservatives or substances meant for human skin that can irritate the thin skin of the muzzle, and near the eye the risk is greater. For daily cleaning, warm water or saline and a clean gauze are enough. If you want a product specific to the folds, have the vet recommend it rather than improvising with what you have at home.
How often should the folds and eyes be cleaned?
It depends on the breed and the depth of the folds, but in short muzzled and wrinkled breeds cleaning is daily, because moisture pools in those folds within hours. The eye area is cleaned every day or nearly if tearing is heavy. The rule is not a fixed number but the state of the zone: if it stays clean and dry it is fine, if it gets dirty fast it needs more often.
Are the reddish stains below the eyes a health problem?
Tear stains are often a cosmetic matter linked to how the tears flow, and are managed by keeping the area clean and dry. They become a signal when tearing is very heavy and constant, when the eye is red or half closed, or when a thick discharge appears. In those cases the cause should be found with the vet, because behind it there may be a tear duct or eye problem, not just a blemish.
My dog will not let me touch his muzzle: what do I do?
You build the habit in stages and without forcing. Start by touching the muzzle for a moment and rewarding calm, then introduce the dry gauze, then the moist one, always in short sessions. If you restrain him by force every day, cleaning becomes a fight he fears more and more. If the refusal is sudden in an animal that used to allow it, it can hide pain in that zone and is worth a visit.

What to do next

Clean the eye area and folds every day with warm water or saline and a clean gauze, a different one for each zone, moving from the inner corner outward and drying each fold well before closing it. Put nothing on the eye surface on your own initiative, and build the habit in stages. Record in the diary a half closed eye, a redness that does not clear or a fold that smells, and show them to the vet: there hygiene ends and treatment begins.

Related content

  • Open the guideBeginner10 min

    Cleaning your dog's or cat's ears safely

    A seven step routine using a veterinary ear cleaner and gauze, plus clear criteria for when home cleaning is pointless or actively harmful.

    DogCat
  • Open the guideIntermediate60 min

    Bathing a pet and drying it properly

    Baths usually go wrong at the end: an undercoat left damp for hours is the most frequent home cause of localised skin problems.

    DogCat
  • Open the guideIntermediate30 min

    Brushing a long coat before it turns into mats

    Seven steps to brush down to the skin instead of over the surface, open knots without scissors and recognise the moment a professional has to take over.

    DogCat
Clean the eyes and facial skin folds without irritation · Animiyo